FAQs

Can I use this course for points towards my Continuing Professional Development (CPD)?

Yes, all workshops and courses that add to your professional status enabling you to better achieve outcomes for your clients, count towards CPD. Please enquire with your Professional Governing Body if you have any queries.

Will my Professional Indemnity Insurance cover me for providing these new techniques?

You need to provide your insurance provider with your 'Certificate of Attendance'.

Please contact your insurer to confirm as it is YOUR responsibility to check with your insurer as policies differ from one to another.

Who is eligible to attend the workshops?

Our workshops and courses are designed to enhance the skills of qualified manual therapy professionals.

Eligibility to attend is grouped into three categories:

1. Registered Health Practitioners (Australia or international equivalent)
2. Accredited Manual Therapists
3. Final-Year Students & International Practitioners

I’m a Massage Therapist, Bowen Therapist, Reflexologist, Natural Therapist or “Another Therapist” but I don’t have a health fund provider number.  Am I eligible?

• FMT and Cupping are available if you’re able to obtain public liability and mal-practice insurance. It is up to you to check with Insurance funds for professional indemnity etc and provide us with proof.
• At this stage, only massage therapists with a health fund provider number are eligible for Dry Needling (Needle Point Technique).
• You may do the course as theory, and we will provide you with a CPD certificate however you cannot provide treatment without insurance. However, you're welcome to contact us for alternative learning options eg: Cupping for personal use.

How do I register for a workshop?

Registration for all workshops (except customised workshops) is available via our online booking system.

If you have any issues or require assistance in any way, please get in touch ~ we're happy to help!

Will I receive a certificate?

You will receive a ‘Certificate of Attendance‘ on completion of assessment post course. Assessment will be via multiple choice and Q & A plus competency testing and observation by qualified trainers on the day of the workshop.

What will be provided and what should I bring?

You will be provided with

• Morning and afternoon tea
• Lunch
• Full colour manual
• Pens, notepads, pencils etc
• Minimum 2 experienced trainers
• Follow up session 4-6 weeks after course
• Certificate of Attendance
• CPD Certificate
• Any references and resources applicable
• Cupping Set valued at $100 included for Cupping Workshop
• Plus much more!

Wear comfortable clothing and please feel free to bring anything else you need and most importantly,

bring a positive attitude!

I have special dietary requirements, will I have to bring my own snacks and lunch?

We’re happy to accommodate dietary requirements wherever possible.

To help us cater appropriately, please complete the “Workshop Student Details” form with your dietary information. You’ll receive a link to this form in your confirmation email after enrolling in a workshop.

If your needs are highly specific or medically complex, you’re welcome to bring your own snacks or lunch just to be safe - but we’ll do our best to look after you!

Do I have to pay for my workshop when I register online?

For New Zealand students, yes - the full fee payment is required at time of booking.

For Australian students, a non-refundable deposit is required at time of booking in order to confirm your spot - you will then receive an invoice for the balance of fees. The EarlyBird discount (Australia only) will be applied for all bookings paid in full 6 weeks prior to your workshop. Full fee payments are due two weeks prior to your workshop.

What is EarlyBird pricing?

Early Bird pricing saves Australian students $100!

If your Australian workshop fee is paid in full 6 weeks prior to your workshop, you will receive a $100 discount on the full fee.

This discount applies to all Australian workshops except customised workshops.

Fees and discounts for Customised Workshops shall be negotiated individually.

This Early Bird discount is not available for New Zealand workshops.

What payment types can I use when I pay my fees online?

We accept payments online by debit or credit card card using Stripe, a secure, internationally trusted payment gateway with advanced encryption and fraud prevention measures so your transaction details are protected every step of the way.

Can I pay my workshop deposit by bank transfer or cash?

If you would prefer to pay your deposit by bank transfer, please contact us to organise your enrolment.

Can I pay my workshop fee by bank transfer or cash?

Australian workshops only ~ We will send you an invoice for the fee balance remaining once you have registered online for a workshop and have paid the deposit. The details for a bank transfer will be on your invoice for the balance due.

Please contact us if you would like to arrange payment with cash.

I am a student and I can't afford the fees ~ what can I do?

I remember being a student who thrived on learning with minimal income. Hence, you will receive a 50% discount on full investment (Cupping Set NOT Included for Cupping Workshops). This will ensure your learning curve is ahead of your class mates! Please contact me on 0407 719 180 for 'student' codes to receive your discount.

What is the Refund Policy?

Refund Policy for all Australian workshops except Customised Workshops:

If you advise me at least 7 days before the event starts that you need to cancel or reschedule, you will receive a refund of all monies paid less the non-refundable deposit. 

There is no refund available if you cancel less than 7 days prior to the event or do not turn up to the event without any notice.

Refund Policy for all New Zealand workshops except Customised Workshops:

If you advise us at least 6 weeks before the event starts that you need to cancel or reschedule, you will receive a full refund of the workshop fee less $50 admin fee.

If you advise us 3 to 6 weeks before the event starts that you need to cancel or reschedule, you will receive a 50% refund of the full workshop fee.

There is no refund available if you cancel less than 21 days prior to the event or do not turn up to the event without any notice.

Refund Policy for Customised Workshops:



Cancellation and refund expectations for Customised Workshops shall be negotiated individually.

Why Refund Policy for New Zealand courses different to the refund policy for Australian courses?

As we need to travel from Australia to New Zealand to deliver the workshop(s), we need to have minimum course numbers finalised prior to travelling as this involves air fares, accommodation, etc.